How does it handle mixed document types in a claim file?

Smart Flows let you configure different extraction rules for each document type. Upload the entire claim file and PaperAI applies the appropriate extraction settings to ACORD forms, medical bills, adjuster reports, and other supporting documents.

Can it read handwritten adjuster notes?

Yes. Premium AI models handle handwritten field notes, adjuster reports, and annotations. Confidence scoring flags uncertain handwriting interpretations for human review before the data enters your claims system.

Does PaperAI support straight-through processing?

Yes. On Business plans and above, you can set auto-approve thresholds based on confidence scores. Claims with all fields above your threshold proceed automatically. Complex or low-confidence claims are routed for adjuster review.

PaperAI by AlaiStack

Insurance claims to structured data — from ACORD forms to photos.

PaperAI processes insurance claims, ACORD forms, adjuster reports, and supporting documentation. Extract policy numbers, dates of loss, damage descriptions, and claim amounts from forms that mix typed fields, handwritten entries, and checkboxes.

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Extracts policy number, claimant, date of loss, damage description, and amounts
Handles ACORD forms, adjuster reports, medical bills, and photo documentation
Confidence scoring and human review for high-value or complex claims

Why teams convert here

Reduce claim processing time by digitizing ACORD forms, adjuster notes, and medical bills
Confidence scoring ensures high-value claims get human review before approval
Process mixed document types within a single claim file using Smart Flows

Insurance claims arrive in every format: standardized ACORD forms, handwritten adjuster notes, medical bills, police reports, and photos of damage. Each claim file can contain 10-50 pages across multiple document types. Manual data entry delays claim resolution and frustrates policyholders.

PaperAI handles the mix. Smart Flows let you set different extraction rules for each document type within a claim file. ACORD forms get one set of fields, medical bills get another, and adjuster notes get a third. The result is a complete, structured claim record ready for your claims management system.

Industry data indicates that 80% of claim processing time is spent on document handling, and adjusters spend up to 40% of their time on administrative tasks. Carriers targeting 70-90% straight-through processing (STP) rates report 25-30% cost reductions by automating document extraction at the point of intake.

How it works

Upload claim documents

Upload the entire claim file — ACORD forms, adjuster reports, medical bills, police reports, and damage photos. PaperAI processes each document type within the claim.

AI extracts claim data

Vision AI reads each document and extracts policy number, claimant information, date of loss, damage descriptions, medical codes, and claim amounts. Smart Flows apply different extraction rules per document type.

Review and validate claims

Confidence scores highlight uncertain extractions. High-value or complex claims are flagged for adjuster review in the side-by-side view. Routine claims with high confidence can proceed automatically.

Export to claims system

Download the complete structured claim record as JSON or CSV for import into your claims management system. Each document type contributes its fields to the unified claim record.

Every field PaperAI extracts

Returned as structured fields with named types — ready for your system of record.

Field	Type	Example
Policy Number	text	HO-2026-445871
Claimant Name	text	Robert & Linda Chen
Date of Loss	date	2026-02-28
Type of Loss	text	Water damage — burst pipe
Damage Description	text	Basement flooding affecting drywall, flooring, and electrical panel
Estimated Repair Cost	currency	$18,500.00
Deductible	currency	$1,000.00
Claim Status	text	Under review

80%

Of claim time spent on document handling

40%

Adjuster time on administrative tasks

70-90%

STP rate target for carriers

25-30%

Cost reduction with automation

Common questions

Answers focused on conversion quality, team workflows, and roadmap clarity.

Yes. PaperAI processes all common ACORD form types including property, casualty, auto, and commercial lines. The AI reads both the pre-printed form structure and the typed or handwritten entries within it.

Ready to see this on your documents?

100 free credits to start. Your account lands pre-configured for this workflow.

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