Security

Enterprise-grade security from day one

PaperAI is built with security at its core. Multi-tenant data isolation, role-based access control, two-factor authentication, and a complete audit trail protect your most sensitive documents.

Access Controls

  • Email/password and Google OAuth single sign-on.
  • Two-factor authentication (TOTP) with backup codes.
  • Session management with IP and user agent tracking.
  • CAPTCHA protection (Cloudflare Turnstile).
  • Email verification for all accounts.

Data Boundaries

  • Multi-tenant architecture with strict data isolation.
  • All queries scoped to organization to prevent cross-tenant data access.
  • Encrypted storage for sensitive data.
  • Structured status lifecycle for review and approval decisions.
  • During AI processing, document content is transmitted to the selected third-party model provider. PaperAI contracts with providers for API-only inference with no training on customer data.

Workflow Traceability

  • Approval and rejection states with reasons and actor context.
  • Complete, immutable version history for every document.
  • Admin impersonation with audit logging.
  • User banning (temporary or permanent) with reason tracking.

Storage & Delivery

  • Original files in managed cloud object storage with signed URL access.
  • Secure download patterns for originals and converted files.
  • Data encrypted in transit and at rest.
Security signals
  • Multi-tenant data isolation
  • Organization-scoped document access
  • Role-aware decisions with timestamps
  • Version restoration for output governance
  • SSO/SAML on Enterprise plans
  • Audit logs on Enterprise plans

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